FREQUENTLY ASKED QUESTIONS

Your Help Center

Have a question? Want to know a bit more about the rental process, our company, or the themes we carry? To help you get you the answers quickly, we’ve compiled a list of popular questions we’ve received from our customers, along with their answers. Can’t find what you’re looking for? Get in touch with us and we’ll be more than happy to help.

Jammin' In Jammiezzz... is a LLC company? Yes, We are a LLC since January of 2023.
When should I book?

Now! Our schedule fills up fast so contact us ASAP to reserve your date and theme. The details will follow!

How do I book my party?

Click on the "Contact" Tab above and fill out the form. We will contact you by phone or email and discuss any additional details and answer any questions you have.

Do you have other themes?

We love the chance to create something unique and are happy to consider customized themes for our customers! An additional fee may apply.

Can I keep the tents an extra night?

Yes! Adding a second night is only $150! Let us know when you book so we can reserve both nights for you.

How far do you deliver?

We can deliver to the Nexton and Carnes crossroads area.

Do I need to clean the linens before I return them?

No. We launder all linens and disinfect all decor after each use.

How much space will I need?

The designated event space should be large enough to adequately provide the space needed for all tents and mattresses. Each slumber tent is 72” deep (including mattress), 48” wide, and 43” long. Please call us to discuss the best configuration for your event. The client is responsible for measuring and moving all furniture prior to our arrival.

What payment is required?

Bookings are only confirmed after a $50 refundable security deposit has been received. Full payment will be required 1 week prior to delivery.

What is your cancellation policy?

We require a 7 day cancellation notice prior to your scheduled drop-off date. If you cancel for any reason less than 7 days prior, you forfeit your security deposit of $50. Any other payments towards your party will be refunded back to you. If it's less than a 48 hour notice, you may be subject to a larger cancellation fee of up to 50% of your party total.

What time will you deliver and pick up?

Delivery times vary between 9am and 4pm; and pickup is between 9am and noon. We will arrange your setup and pickup times a few days before your party date. We try to accommodate you as best as our schedule and route allows.

Do I need to be there when you deliver?

Yes. You will need to sign for the items. Every package includes 1 to 2 hours of set up and styling assistance. Be sure to move furniture and clear the area before we arrive.

Can the children eat in their tents?

Absolutely. We do ask that you be mindful when choosing foods and drinks that do not stain the tents and linens.